Who has the ability to view a case upon its creation?

• A. The Member for which the case was created
• B. The HR Professional or Agent who created the case
• C. An interested party who has been added to the case
• D. All of the above

Answer: (D)

Viewing rights for a newly created case are typically assigned to everyone who has a stake in the matter: the person the case is about, the HR professional or agent who created the case, and any interested party added to the case. Each group has a legitimate need to see what’s happening to participate effectively. The person the case concerns needs to monitor updates and contribute information. The HR professional or agent must be able to review details to manage the case, update status, and coordinate actions. An interested party brought into the case gains visibility to stay informed and provide input. Because all these roles require access to facilitate communication and resolution, the best answer is that all of the above can view the case upon its creation.